As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

The Tech Support Lounge, located in the Atrium section of the Armstrong Student Center, is nearly a year old. It continues to work closely with all of the academic areas across the University to ...

When you're spending on technology, it's important to have help when you need it. After polling thousands of PCMag readers, we've ranked the major PC, tablet, and phone makers to highlight who leads ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

Regulations protecting people from telemarketing scams now cover tech support scams, which have cost victims hundreds of millions of dollars in recent years. In a 4-1 vote, the Federal Trade ...

IRVINE, Calif.--(BUSINESS WIRE)--CallTek, Inc., a leader in white-label technical support services, has engaged TRKD Wellness Technologies as a strategic partner to deliver comprehensive technology ...